Chamber News


Chamber Business of the Week 


West Plains Dairy Queen (DQ) Grill and Chill has been named by the West Plains Chamber of Commerce as Business of the Week.

“We appreciate being chosen as Business of the Week and strive to serve our community the best we can,” said Ron Shrable, co-owner of the restaurant. “DQ’s current slogan is ‘Fan Food, not Fast Food.’ The people of West Plains are definitely fans of our food and we appreciate that.”

DQ offers original hamburgers as well as grill burgers, chicken strip baskets, DQ oven-baked sandwiches, sides, french fries, onion rings, cheese curds and mushrooms.

“We have many unique items such as pretzel sticks with queso cheese, loaded potato skins and buffalo chicken snack melts,” said Shrable. “After saying all that, we’re probably better known for ice cream including the original DQ blizzards and ice cream cones.”

West Plains DQ Grill and Chill was built at its current location in 1966 by Robert and Dot Reid. Ten years later, the Reid’s sold the business to then partners Lowell and Flora Shrable and Edward and Jewell Hopkins. In 1998, the Hopkins sold their partnership and Ron Shrable joined the business as a partner at that time.

“We have many hot food items as well as ice cream treats that are unique in our area but I believe that one of the things that make us stand out is our family atmosphere and our great employees we have who also project a welcome feeling when you walk in our store,” said Shrable.

The restaurant typically employees between 24 to 30 employees and is constantly changing its menu to bring its customers variety. Recently, the business has expanded its parking lot and plans on expanding its building as well in the future.

“The people of West Plains and surrounding areas are great,” Shrable said. “We have many, many customers that come in the store almost daily if not daily and we appreciate them. Every day, we have farmers, teachers, doctors, law enforcement officers, firemen, city workers, state workers, factory workers, homemakers and the list goes on and on of people that come into our store. We appreciate our customers and we feel like they appreciate us and that’s a great feeling.”

According to Shrable, his favorite aspect of being a business owner in West Plains is striving to make DQ Grill and Chill better and better and meeting all of the customers daily. These customers are who make it all possible.

West Plains DQ Grill and Chill is located at 1665 South U.S. 63 and is open from 10 a.m. to 10 p.m. on Sundays through Thursdays and from 10 a.m. to 11 p.m. Fridays and Saturdays. For more information, call the business at 256-2008.