Chamber Business of the Week
Article and photo by Abby Hess, Quill Staff Writer
Wednesday morning, Rickie Renegar was preparing for an interview as half of the ownership team of Rickie David Jewelers, this week’s Greater West Plains Area Chamber of Commerce Business of the Week.
As he bustled around the store, a customer entered, holding a large wristwatch. The band was broken. Renegar rushed to attend to the customer and was quickly joined by co-owner David Hall; wearing jeweler’s glasses perched on his forehead. Hall looked over the watch as the customer explained the damage as Renegar resumed his preparations.
In a few short moments the conversation was over. Hall hastened to the back of the downtown West Plains store, watch in hand, and the customer departed with the understanding the broken band would be repaired.
The short interaction was a visible display of the ownership team’s dedication to customer service. With 43 years of experience, Hall and Renegar offer custom designs in addition to jewelry and watch repair, along with bridal pieces and loose diamonds. Examples of their custom work are displayed on the business’ Facebook page, “Rickie David Jewelers.”
“For me, what makes our business stand out the most is that we take a huge amount of pride in our customers,” said Renegar. “We strive to give our customers the best quality and help them pick their special piece as if we were buying it for ourselves.”
The family-owned local business is a full-service jewelry store. It opened in 2015 at 114 Washington Ave., where it remains. Business hours are from 10 a.m. to 5 p.m. Mondays through Fridays and 10 a.m. to 2 p.m. Saturdays.